
Many people in Austria and worldwide seek great fortune on the pages of online casinos. People are lured there by high jackpot amounts and attractive games. Welcome bonus and the expectation of winning a big prize. Gamblers often talk about initial wins, followed by long losing streaks. The so-called initial winnings – the winnings one achieves as a new customer – raise the suspicion that it may not solely depend on luck whether people win or lose online.
The machine control in Casinos Austria has already been addressed in player assistance. The association is now certain that this is not an isolated case. In an exciting undercover project, the limits of the possible were explored. Specifically, the player assistance focused on the question:
“Is it possible to acquire online casino software to influence the game results and winning chances for our customers there?”
In general, all online casinos state that they have no influence on the game outcome, payout rates, or other related factors. Only the integrated RNG (Random Number Generator) determines whether you win or lose. A look at various “backoffice” software programs, however, revealed the opposite. Both the game producers and the licensing authorities repeatedly refer to the certificates from so-called test laboratories. At this point, no further information can be provided.
Undercover research

To get answers to the question of manipulation, they posed as potential buyers of turnkey online casino software. In this case, a fictitious company was presented, an arbitrarily invented name was used, and a credible story was told. An inquiry was made to the largest and most renowned companies in the (online) gambling industry. The research started off very slowly. Little by little, however, numerous data, emails, chat logs, product presentations, and online meetings were secured, which provided a clear picture. And finally, conclusive and definitive evidence was provided, which confirmed everything.
The carefully secured data is already causing problems for some big names in the gambling industry. Even beforehand, several companies threatened that they would take legal action by all available means against the player’s assistance if their own name was even mentioned in connection with the upcoming story.
Experts confirm that the industry is in panic mode. Several terabytes of data have been collected. Experts have already taken a look at the relevant parts of this secured data and have confirmed to us.